Free audit of your hotel operations

Dear Hotel Owner,

Difficult times like these require strength and the will to survive.

That’s why we would like to help you improve your hotel’s condition in 2021 by inviting you to a free hotel audit.

What can you expect during the online audit?

 

✅ Together we will analyse the marketing activities in your hotel and determine how to redirect national tourism to you.

✅ We will discuss how the work of your front desk and management staff is organized. Then we will try to optimize it and reduce the number of routine activities. High-quality guest service is now much more important than attending to the logbook.

✅ We will suggest the best practices for reducing hotel expenses, based on our experience in the hotel industry and conversations with excellent managers of renowned hotels.

There are two ways you can participate in the audit:

 


Where can I find my licence for additional modules?

Dear KWHoteliers,

If you’ve encountered a message about loading a licence for additional modules, please follow the instruction below:

1.  Log in to your  Customer Panel.
2. Proceed to the “Services” tab.
3. In the bottom please select the correct property and then click “Show licence for my additional modules”. You’ll be asked to save that file – we recommend saving it on the Desktop.

4. Now we can load the licence in KWHotel. In the message box, we click “Load licences”.


5. In the newly opened window, we click “Load licence module from file” and select the file saved on desktop.

Now please restart KWHotel and everything should work correctly.

If you keep encountering issues with loading the licence, please contact our Support Team.

 

 

5 ways to maximize your KWHotel potential

Dear KWHoteliers,

we strongly encourage you to read our latest blog publication. It contains a summary of 5 ways to use KWHotel in your facilities more efficiently.

At the same time, we remind you that if you’d like to ask a question about our present functionalities or upcoming solutions, take a moment to complete this short survey. Every two weeks we check for new submissions and then publish a response in the form of a blog entry.

Your questions, our answers! Part 1

Dear KWHoteliers,

We invite you to view the answers to your questions from the recently published survey.

We’re discussing several topics there, including a new mobile app and reports recently requested by dozens of hoteliers.

Here you can ask questions for the next edition – these can also be suggestions or questions about the planned functionalities.

 

⭐Any questions about KWHotel? Ask them here!

Dear KWHoteliers!

Do you have any questions regarding the functionality or development of KWHotel? If haven’t found an answer on our website or in the Help Center, you can ask them using our special form!

The questions will be collected every two weeks, and we’ll provide answers in a video or blog post.

We strongly encourage you to complete the form – it takes just a minute, and we plan to answer every question! 😊

Sending lock code to guest by SMS – TTLock synchronization.

Hey!

KWHotel has just received another feature that will save your time and revenue.

If:
❌ you’re tired of getting up in the middle of the night to pass keys to guests waiting by the entrance gate
❌ you lose money on hiring a company that performs the above action for you and takes a commission for each rental
❌ you’re afraid that someone will forge the keys and rob you or will stay without your knowledge

you can safeguard yourself by synchronizing KWHotel with TTLock SMS locks.

Can I receive an offer from you?

Of course, below you’ll find a link to a short form. Fill it in and our specialist will:

✅ present you an offer for TTLock synchronization module
✅ tell you how the connection works with our program

KWHotel update 0.47.166 now available

we are happy to inform you that update 0.47.166 is available for download.

If you don’t see any update notification in KWHotel, try closing the program – the download window should appear.

In addition to many enhancements, the update introduces a new version of YieldPlanet synchronization feature. Installing the update is obligatory to continue using this module.

What improvements can YieldPlanet users count for?

✅ You can set up Closed To Departure and Maximum Length of Stay parameters in YieldPlanet
✅ Faster download of reservations from YieldPlanet to KWHotel
✅ An improved mechanism that checks if all reservations have been downloaded from channel manager to KWHotel

 

Would you like to view a complete changelog for this upcoming release? Just click the button below!

[IMPORTANT] New KWHotel update coming soon!

Dear KWHoteliers,

next Monday (7.09.2020), a new stable version of KWHotel will be released.

In addition to many enhancements, the update will introduce a new version of YieldPlanet synchronization feature. Installing the update will be obligatory to continue using this module.

Information about the update’s release will be displayed directly in KWHotel.

What improvements can YieldPlanet users count for?

✅ You can set up Closed To Departure and Maximum Length of Stay parameters in YieldPlanet
✅ Faster download of reservations from YieldPlanet to KWHotel
✅ An improved mechanism that checks if all reservations have been downloaded from channel manager to KWHotel

 

Would you like to view a complete changelog for this upcoming release? Just click the button below!

Vouchers – a new feature in KWHotel is now available

Dear KWHoteliers,

I am pleased to announce that since our latest update you can issue vouchers for your guests

If you:
don’t want to waste money on reservations cancelled because of the pandemic,
don’t want to keep voucher records in a notebook or Excel,
don’t want to be cheated by customers who ask for a voucher and then force a refund on Booking.com,

I encourage you to try our new functionality.
Detailed instructions can be found below

If you have additional questions or suggestions, feel free to send them to mariusz.luzar@kwhotel.com 

 

How to get up to 100% more revenue from hotel ads while doing nothing?

Dear KWHoteliers,

Are you advertising your hotel in Google Ads? Or perhaps you consider doing so? Today I have a tool for you thanks to which:

✅ You will no longer waste money on ineffective hotel advertising campaigns
✅ You will stop worrying if your ad will bring you maximum profits – SOMEONE (or SOMETHING) will take care of it for you
✅ You will increase your revenue from hotel advertising on Google from 30 to 100% while spending less money on advertising than before

… and all of that for the price you choose!