Dear KWHotel Users,
we are proud to announce the official release of the Sezam24
self-check-in kiosks and tablets.
Such devices can reduce your front desk expenses by up to 98% and also provide guests with a 24/7 fast and safe check-in opportunity.
For more details please click the button below or contact our specialists 😊
Shortly before the Covid-19 crisis, we have hinted the upcoming new integration with the self-check-in kiosks provider – Sezam24.
The global crisis has postponed our plans for being official about our cooperation for several weeks.
During this time priorities have changed. The necessity to ensure guests a safe stay compliant with sanitary requirements is now a major concern. We are certain the Sezam24 kiosk may be helpful in this case.
In line with the “new reality” announced by the media, we want to calm down for a moment to reconsider our initial decisions. We want to be certain our offer provides the most accurate solution to tackle the current global situation.
You too can greatly assist us in shaping that new feature! The only thing you have to do is to answer a couple of questions in this form.
👉 FORM 👈
Have you missed the news about Sezam24 integration? You can find more information about them here or ask us directly on our Facebook page!
Dear KWHotel Users,
Only until the end of March, you can receive FOR FREE:
✅ any KWHotel solutions of your choice (1 month licence)*
✅ remote assistance of our specialist in configuring these modules.
It is difficult to divert our thoughts from the current situation in the hospitality sector. Many of us are already thinking ahead and making plans for their post-COVID-19 actions.
We want to help you with that and that is why we hope the solutions and improvements you discover during our promotion will allow you to look into the future with more optimism.
ATTENTION! As we want to provide our Users with the highest quality of configuration assistance, the number of spots is limited. We encourage you to complete the form below as soon as possible!
*the list of modules covered by the promotion can be viewed below.
Dear KWHotel Users,
since we consider the good health of our employees as the highest priority and we also respect the security measures applied in our country, we have decided to switch to the remote work system. Our company is fully prepared for such an event, which is why we would like to ensure that the high quality of our services will be maintained.
The technical support team will still be at your disposal – both by email and by phone.
We have noticed that synchronization with SMSAPI is becoming more and more popular among our clients.
No wonder! The possibility of sending personalized promotional offers, notifications and even codes for electric locks is a dream-come-true scenario for marketing departments of any accommodation facility.
Due to the GDPR regulations, however, managing those notifications and messages still keeps many hoteliers awake at night. So we asked an SMS marketing specialist to specify when is the marketing permission required and when it is not.
Read the article and discover tools which will keep your communication with guests fast and secure!
* Information for Users who have updated to BETA today *
Dear KWHotel Users,
We kindly ask you to update to the BETA version again (0.47.157.5).
The password remains unchanged.
Dear KWHotel Users,
we would like to inform you that the BETA version 0.47.157.4 is now available.
Please be advised this update is meant only for the Users of the synchronization with YieldPlanet and KWHotel Channel Manager. We highly recommend performing the update between 8:30 and 14:00 (GMT+1.00).
A global update will be released for all Users in the near future.
To download the BETA version, go to Help > Update to BETA.
To obtain today’s password for the BETA version, please contact our Support Team (support@kwhotel.com).
Dear KWHotel Users,
we would like to inform you that the latest KWHotel update (0.47.157)
has been temporarily rolled back.
The owners of synchronization with YieldPlanet or KWHotel Channel Manager will receive access to the special BETA version which contains support for TLS 1.2.
We will inform you about the release of the BETA version later today.
Dear KWHotel Users,
in order to ensure the highest quality of the upcoming KWHotel software update, we kindly inform you that its premiere was postponed until next Wednesday (February 26, 2020).
Why is this update important?
KWHotel and YieldPlanet are dropping further support for older versions of TLS 1.0 and 1.1 security certificates. The current version of the security certificate (1.2) will be implemented in the 0.47.157 update.
Dear KWHotel Users,
we kindly inform you that soon an obligatory update of KWHotel will be released for all owners of synchronization with KWHotel Channel Manager or YieldPlanet Channel Manager.
Why?
KWHotel and YieldPlanet are dropping further support for older versions of TLS 1.0 and 1.1 security certificates. The current version of the security certificate (1.2) will be implemented in the 0.47.157 update.